Refund Policy

Effective date: 21 October 2026 · Version 1.0

This policy explains how cancellations and refunds work for Talpyn subscriptions. Talpyn is operated by TOO "Codo" (BIN 170440018644), Kazakhstan. It forms part of our Terms of Use.

1. Who processes your payment

International subscriptions are sold through our authorised reseller and merchant of record, Paddle.com. Paddle takes the payment and issues any refund to the payment method you used. Purchases are additionally subject to Paddle's buyer terms.

2. Cancelling a subscription

• You can cancel at any time. Cancellation takes effect at the end of the current billing period (monthly or annual), and you will not be charged again.
• Access stays open until the end of the period you have already paid for.
• To cancel, use the subscription management link in your receipt email, or write to support@codo.kz.

3. When you get a refund

• Refund requests are handled through Paddle in line with its buyer terms and with the consumer protection law of your country of residence. Nothing in this policy limits rights that consumer law gives you and that cannot be waived.
• If we discontinue the paid Service entirely, active subscriptions are refunded pro rata for the unused period.
• If we end your access without cause, we refund the unused portion of the prepaid period.

4. How to request a refund

Write to support@codo.kz with the email address used at checkout and your order number from the Paddle receipt. You can also find your order and contact Paddle directly at paddle.net.

5. Contact

TOO "Codo" (BIN 170440018644), 2B Bauyrzhan Momyshuly Ave., premise 4, Astana 010010, Kazakhstan · +7 778 680 11 19 · support@codo.kz